| How do I become a dealer? Most of our products are Plumbing Industry Exclusives. If you would like to become a dealer please fill out the "become a dealer" form on this site or call 1-800-553-5573 and one of our sales representatives will be happy to help you out. (To become a Bio-Clean Dealer you must be a certified Plumbing Professional.) |
| How long for delivery? We ship all orders the same day they are placed up until 3 p.m. central standard time (provided we have the items you order in stock). All orders are sent using UPS Ground Service unless otherwise specified. |
| How much do I need to order for a break in shipping? If your order totals 125 lbs or more you will receive ground to freight pricing discounts. The size of the order determines the discount but it's usually a significant savings. |
| Do you offer billing terms? Your first order must be paid for with a credit card. After your first order you can go on 30 day billing if you fill out our credit application and send it back. Our terms are net due in 30. |
| What credit cards do you accept? Visa, MasterCard, Discover Card, or American Express. |
| We are very interested in your satisfaction and we will be happy to help. |